Hey Guys,

I did my first ftid and called them today to ask them how the refund is going since I didnt hear anything from them till today.

They checked and confirmed that the package got delivered, but they dont know the name of the one that signed the package. They told me they will forward it to the carrier and start an investigation.

Should I just wait and hope the investigation doesnt succeed or should I just Mark this SE as failed and just send them back the item now?

I would appreciate the help