I tried to refund a 700€ dell laptop on cdiscount but I'm not sure it's going well. I claimed for a DNA
After 3 days, they're now asking for an affidavit + ID Card  and then, (they will inspect again my case I think)  they will send the refund in 24 hours (that's what they told me).
Someone ever tried to refund on that site ? Is that the normal way I should get my refund ? Do you think I should send them what they're asking for ?