(02 December, 2020 - 02:07 PM)harkis12 Wrote: Show More(02 December, 2020 - 01:39 AM)amboss Wrote: Show More(01 December, 2020 - 11:23 PM)harkis12 Wrote: Show MoreYou have just acknowledged that the quality of products can be bad :) What are we talking about?
As I sayd, I got a product that doesn't meet the requirements and performance as stated, because I have other RDP service that does have the same CPU and RAM count, I can compare them like 1 to 1.
I opened this scam report only because if the admins decide I am right, I could report it in the thread also.
As long as there is no final verdict which side is right, I think this thread should be left.
edit (can't quote anymore) : @J_SManager2
The Product you bought is advertised as:
AMD Epyc CPU
24 Cores
64 GB RAM
150 GB NVMe SSD
Instant Deployment
Windows Server 2019
If all of these are true this Scam report is invalid. (I mean the original RDP you got not the replacement)
I fully understand that you want to defend my business partner, but I think only this statement is true that the system was deployed to me.
The screenshots show an example that immediately after the first hour of use, I wrote to customer support about a BAD FUNCTIONING PRODUCT.
The product has been changed without asking what the main problem was or fixing the current 24 Cores RDP Performance, so here we could start with the reasoned opinion that the main products you offer in the RDP section do not work well and are replaced by Premium plans that have fewer resources.
Understand that the replaced RDP Premium is better than the first option, but its specifications are 4-5 times lower.
When I change the plan to RDP with 24 core, I will again have a product that, according to its specifications, provides not 600-700 threads as in my example, but 20-30 as I wrote in previous posts. Do you understand what a big difference this is?
Once again, I argued that I don’t want to have anything to do with such customer service, who always thinks they are right, I just want to get my money back for the product I bought
I am not defending anyone It is my personal opinion.
//EDITED OUT because of Information in DataTouch Reply
also please wait for @DataTouch to respond